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MyPACS Help

MyPACS is a cloud PACS: your medical images are stored, indexed and viewed in a private environment that only your organisation can reach. Every customer gets their own isolated installation — separate image storage, separate database and separate user directory. Nothing is shared between customers.

New here?

  1. Create your account on the MyPACS console.
  2. Pick a plan or start a free trial.
  3. Wait for your environment to be provisioned — what you get.
  4. Invite your colleagues and give them the right role.
  5. Upload your first studies and open them in the viewer.

Two different places to sign in

This trips people up on day one, so it is worth stating plainly.

Address What it is Who signs in
https://platform.mypacs.co The console — subscription, billing, and managing who may use your PACS The person who bought MyPACS
https://<your-subdomain>.mypacs.co The PACS itself — study list, viewer, upload Everyone in your team

The two use separate accounts. Your console password is not your PACS password. Colleagues you invite get an account on the PACS only; they never sign in to the console.

Need a hand?

Email info@mypacs.co. Include your subdomain (for example hospital1) and, if you hit an error, the time it happened.